Frequently Asked Questions

  • All Kinds Club is a queer and trans-centered, BIPOC-affirming, trauma-informed, sex-positive practice that holds cultural humility at its core. We’re here for the messy, the complicated, and the real parts of life.

    What We Offer

    • Affirming care: We center LGBTQ+ and BIPOC experiences, honouring your identity and lived experience

    • Flexible therapy: Online across Canada with weekday, evening, and weekend options

    • Support for everyone: Individual and relationship therapy that actually meets you where you are

    • Human-first approach: Trauma-informed, culturally humble, and collaborative — we help you feel seen, safe, and empowered

  • All Kinds Club is an online-only therapy clinic, so all sessions are conducted via secure video or phone. This allows us to support clients across Canada safely and conveniently from home, work, or anywhere you feel comfortable.

  • A consultation is a short, complimentary 15-minute introduction to answer questions about therapy, discuss your goals, and determine if a particular therapist is a good fit.

  • Your first session is a chance to get to know your therapist and start building a safe, supportive space. You’ll likely spend some time:

    • Talking about your concerns, goals, and what brought you to therapy

    • Answering a few questions about your mental health history and current circumstances

    • Completing any necessary intake forms or administrative tasks (this helps your therapist tailor sessions to you)

    • Discussing how therapy works, what to expect from future sessions, and confidentiality

    • Asking any questions you have about your therapist’s approach or the process

    It can feel like a lot of Q&A upfront, but this foundation helps ensure your therapy is personalized, safe, and effective. After this initial setup, sessions will focus more on exploring your goals, strategies, and growth.

  • Absolutely! All Kinds Club is affirming and inclusive for everyone. While we are queer- and BIPOC-centered in our approach, we welcome clients and allies of all backgrounds and identities who are looking for supportive, trauma-informed, and culturally humble therapy.

  • All Kinds Club therapists are licensed in Ontario but can legally offer services across Canada to residents of:

    • British Columbia

    • Alberta

    • Saskatchewan

    • Manitoba

    • Newfoundland & Labrador

    • Yukon

    • Northwest Territories

    • Nunavut

  • The cost varies depending on the type of therapy (individual vs. relationship), therapist, and session length. Sessions with a Registered Psychotherapist or Qualifying Psychotherapist range from $75 to $270. Please contact us at info@allkindsclub.com to inquire about sliding scale rates.

  • A typical session is 50 minutes, however 25- and 75-minute sessions are also available. We also offer 15-minute wellness check-in calls for existing clients.

  • Sliding scale or lower-cost rates may be available. Contact us at info@allkindsclub.com to learn more.

  • All Kinds Club Counselling requires a credit card on file for all appointment types. E-transfer is also an acceptable form of payment - if you prefer to pay via e-transfer, your card on file will only be charged in instances of non-payment. Payments are processed securely, making it easy and safe to focus on your therapy without worrying about the details.

  • We require 48 hours notice for any cancellations or changes to your appointment. Clients who provide less than 48 hours notice, or miss their appointment, will be charged a full session fee.

  • Yes! Many insurance plans (extended health benefits, Employee Assistance Programs, etc.) cover psychotherapy or counselling services. Coverage depends on your specific plan, so it’s best to check your policy or ask your provider directly.

  • After each session, your therapist can provide a receipt with their license number and the session details. You can submit this receipt to your insurance provider for reimbursement according to your plan’s rules. If you’re unsure about the process, our admin team is happy to guide you!